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Message 20255 - Posted: 27 Jan 2011 | 10:01:25 UTC

The server is up again and all should get back to normal very quickly.

gdf

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Message 20303 - Posted: 31 Jan 2011 | 15:25:53 UTC - in response to Message 20255.

Server down again
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Message 20304 - Posted: 31 Jan 2011 | 17:03:23 UTC

I'm getting

GPUGRID 31/01/2011 16:53:28 [error] Error reported by file upload server: can't open file

on all file uploads - apparently after all data has successfully transferred. (task 3631188)

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Message 20308 - Posted: 31 Jan 2011 | 18:21:38 UTC - in response to Message 20304.

Same here. No dn/up loads. Have 13 uploads stuck in the pipe. It will take a bit to get these sorted. :)
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Message 20309 - Posted: 31 Jan 2011 | 18:48:24 UTC - in response to Message 20308.

Yeah, looks like the gpugrid_file_deleter program failed on the server.
Might be to do with changes in task size, a bad batch or just a random service failure event, ie I know nothing.

For the next few hours I'm turning my systems off and doing some dusting ;)

For those that can micromanage you might want to suspend the pending uploads and keep an eye on the server status page

Some crunchers might want to hook up to MilkyWay (or other GPU project), keep a low cache (0.01 days) and wait it out.

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Message 20310 - Posted: 31 Jan 2011 | 18:50:56 UTC - in response to Message 20309.
Last modified: 31 Jan 2011 | 18:52:35 UTC

Would a failed 'deleter' daemon really cause this error? Does their data storage really fill up that quickly? Feels more like a NAS mounting error to me.

[Edit - especially as there are - reportedly - only a few files waiting to be deleted]

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Message 20312 - Posted: 31 Jan 2011 | 19:07:24 UTC - in response to Message 20310.

Possibly but for all I know they have stopped the service.
Yes data storage is a repeating issue.
It could well be a NAS issue. Good point because if it is a NAS issue its probably down to the technicians to fix, not the research team, and that means it could be down until tomorrow morning.

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Message 20313 - Posted: 31 Jan 2011 | 19:24:50 UTC - in response to Message 20312.

Bags me first in queue when it gets sorted, lol

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Message 20316 - Posted: 31 Jan 2011 | 21:28:00 UTC - in response to Message 20312.

Possibly but for all I know they have stopped the service.
Yes data storage is a repeating issue.
It could well be a NAS issue. Good point because if it is a NAS issue its probably down to the technicians to fix, not the research team, and that means it could be down until tomorrow morning.


Even if the upload/download server is displayed as running, I cannot download or upload anything.
Here is the messages I get:
1/31/2011 10:21:58 PM GPUGRID Started upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_0
1/31/2011 10:21:58 PM GPUGRID Started upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_1
1/31/2011 10:22:05 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:22:05 PM GPUGRID Temporarily failed upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_0: transient upload error
1/31/2011 10:22:05 PM GPUGRID Backing off 56 min 8 sec on upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_0
1/31/2011 10:22:05 PM GPUGRID Started upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_2
1/31/2011 10:22:15 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:22:15 PM GPUGRID Temporarily failed upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_1: transient upload error
1/31/2011 10:22:15 PM GPUGRID Backing off 45 min 37 sec on upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_1
1/31/2011 10:22:15 PM GPUGRID Started upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_3
1/31/2011 10:22:21 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:22:21 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:22:21 PM GPUGRID Temporarily failed upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_2: transient upload error
1/31/2011 10:22:21 PM GPUGRID Backing off 36 min 21 sec on upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_2
1/31/2011 10:22:21 PM GPUGRID Temporarily failed upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_3: transient upload error
1/31/2011 10:22:21 PM GPUGRID Backing off 3 min 26 sec on upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_3
1/31/2011 10:23:22 PM GPUGRID Started upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_7
1/31/2011 10:23:22 PM GPUGRID Started upload of p40-IBUCH_1_wtEGFR_110121-7-20-RND6307_0_0
1/31/2011 10:23:23 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:23:23 PM GPUGRID Temporarily failed upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_7: transient upload error
1/31/2011 10:23:23 PM GPUGRID Backing off 1 min 0 sec on upload of p18-IBUCH_4_mutEGFR_110124-6-20-RND8641_1_7
1/31/2011 10:23:28 PM GPUGRID [error] Error reported by file upload server: can't open file
1/31/2011 10:23:28 PM GPUGRID Temporarily failed upload of p40-IBUCH_1_wtEGFR_110121-7-20-RND6307_0_0: transient upload error
1/31/2011 10:23:28 PM GPUGRID Backing off 1 min 0 sec on upload of p40-IBUCH_1_wtEGFR_110121-7-20-RND6307_0_0

12 Teraflops going to sleep.....

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Message 20317 - Posted: 31 Jan 2011 | 22:02:33 UTC - in response to Message 20316.

Fixed.
gdf

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Message 20318 - Posted: 31 Jan 2011 | 22:12:12 UTC - in response to Message 20317.

Thanks, and just to confirm I have downloaded new tasks and uploaded finished work. Most tasks should report back automatically in a reasonable time, but if you don't have work do a manual update.

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Message 20320 - Posted: 31 Jan 2011 | 22:38:46 UTC - in response to Message 20318.

I did a manual update, all 4 tasks were uploaded successfully two of them were successfully reported. I received two new WUs. But the two other WU cannot be reported, and I'm still receiving:

2011.01.31. 23:34:38 GPUGRID Message from server: Server can't open database

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Message 20321 - Posted: 31 Jan 2011 | 22:47:02 UTC - in response to Message 20320.

It's ok now. The remaining two tasks were successfully reported, and I received two more WUs.

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Message 20322 - Posted: 31 Jan 2011 | 22:50:32 UTC - in response to Message 20321.

But the error message persists:

2011.01.31. 23:45:49 GPUGRID Message from server: Server can't open database

I don't understand this error message, everything seems to be working fine.

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